FAQ & POLICIES:
Q: Why should I choose Fifty Chairs?
A: We have the best quality Chiavari chairs at the best rate. Since we’re family owned and operated, we take pride in every aspect of the business, from pricing and delivery to customer satisfaction. We will ensure our chairs and cushions are in the best condition for your event and will pay careful attention to each detail.
Q: What color Chiavari chairs do you have?
A: Please refer to the ‘Options & Pricing’ section of our site for information regarding chair colors and cushion types.
Q: Do I need a reservation, and when should I make it?
A: Yes, reservations are required to reserve a date. We recommend making a reservation as soon as possible since dates go quickly, especially during peak months. A 50% deposit of the total cost is required to make a reservation. Chairs will not be "reserved" until a deposit and signed contract are received.
Q: What if my chair count changes as my event nears?
A: If the number of chairs you need increases or decreases, let us know and we will adjust your remaining balance accordingly. You only pay for the chairs you need. Your remaining balance will be based on your final head count which is required 7 days before your event.
Q: How many chairs do you have?
A: Our inventory is continually expanding. Please call or email us with your specific needs.
Q: What types of payments do you accept and when is payment due?
A: We accept Cash, Credit / Debit Cards or Check. 50% is due upon reservation and the remaining balance 7 days prior to your event.
Q: Can we pick the chairs up ourselves?
A: We do not allow customers to pick up the chairs themselves. The only way to ensure that the quality of our chairs stays the best is if we handle the delivery and setup ourselves.
Q: Will you setup the chairs?
A: Yes, we setup the chairs according to your layout and make sure everything is perfect for your event.
Q: What kind of service can I expect?
A: The best.
A deposit of 50% the total cost (chair rental + delivery) is required to reserve your date. The remaining balance is due 7 days before delivery date.
DELIVERY / PICKUP / SETUP
Delivery and pick-up is a flat rate of $100 within 30 miles of downtown Louisville. If your event is outside this 30 mile radius, please call for a quote. This fee includes setup and take down.
In the unfortunate situation that your event is cancelled or you no longer need chairs, the renter agrees and understands that the chairs have been turned down to other prospective renters. For this reason, the below cancellation fee schedule will apply:
Cancellations made 14 or more days before the reservation date will receive a refund of 50% of the paid deposit.
Cancellations made one week or less of the reservation date will be subject to no refund.
Rental fees are per event. Responsibility for the rented items remains with the client from the time of possession to the time of return. Client assumes all responsibility for injuries to persons or damage to chairs and agrees to hold harmless Fifty Chairs for any and all claims of whatsoever nature arising out of the rental of the chairs while in the client’s possession. Additional fees are charged for damaged or lost chairs ($50 per chair & $10 per cushion).
*** ALL CHAIRS MUST BE SECURED AND PROTECTED FROM HARMFUL WEATHER CONDITIONS, INCLUDING WIND AND RAIN ***